Checkout Security

Secure, Encrypted Checkout

Parts Line is powered by Shopify, and connections to our online store and checkout are protected using Transport Layer Security (TLS). TLS encrypts information transmitted between your browser and the website, helping protect data while it is being sent.

A secure connection is indicated by an HTTPS address and, in supported browsers, a security indicator in the address bar.

PCI-Compliant Payment Environment

Shopify is certified Level 1 PCI DSS compliant, and that compliance applies by default to stores powered by Shopify, including the shopping cart and hosting environment.

PCI DSS is an industry security standard designed to help protect cardholder information during payment processing.

Available Payment Methods

Payment options can vary depending on your device, order, checkout configuration, and the payment services currently enabled on our store.

The payment methods displayed during checkout are the methods currently available for your purchase. This helps ensure that the payment information shown on our website stays consistent with the actual checkout experience.

Fraud Prevention and Order Verification

Our checkout and payment systems may use automated security, fraud detection, and payment verification tools to help identify suspicious or unauthorized activity.

In some cases, an order may require additional verification before fulfillment. If additional information is reasonably required, our team may contact you using the details provided with your order.

These checks are designed to help protect both customers and Parts Line from unauthorized transactions.

Your Payment Information

Payment information is processed through the secure checkout and applicable payment provider. Parts Line may receive transaction details such as payment status, order amount, payment method type, or other information needed to process and manage your order.

Complete card details are handled by the payment systems involved in processing the transaction rather than being stored directly by Parts Line.

Protecting Your Account and Order Information

Security is a shared responsibility. We recommend using a trusted device and network when placing an order and keeping your email account and any customer account credentials secure.

Do not send complete credit card numbers, passwords, or other highly sensitive payment information to Parts Line by regular email or through general customer support messages.

Privacy and Personal Information

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable privacy requirements.

Information may be used as reasonably necessary to process orders, provide customer support, prevent fraud, fulfill transactions, and operate our online store.

If a Payment Does Not Go Through

A payment may occasionally be declined or require additional verification for reasons determined by your financial institution or payment provider.

If a payment is unsuccessful, review the billing information entered at checkout or try another payment method that is available to you. Your bank or payment provider may also be able to explain why a transaction was declined.

Recognizing Genuine Parts Line Communication

Parts Line will never ask you to send your complete credit card number, online banking password, or other account password through regular email.

If you receive a message that appears suspicious or claims to be from Parts Line and you are unsure whether it is genuine, contact us directly before providing any sensitive information.